Everything we get asked, in one place.

Comfortable clothes you can move in (joggers + a t-shirt are perfect), any previous scans or doctor notes if you have them, and a list of your current medications. We do the rest.

A water bottle and a small towel. Mats and props are provided for every class. Wear something you can move and stretch in — no shoes are needed inside the studio.

Please arrive 10 minutes before your first session so we can sort out paperwork and walk you through the space. Returning visits, 5 minutes is fine.

Siyara is at Pavani Encore, 1st Floor, Nanakramguda, Hyderabad. Building parking is available on the ground floor; ride-share drop-off works well from the main road.

You submit a request from /services with your preferred date and time. Our team reviews it within clinic hours and calls you to confirm the exact slot. Walk-ins are welcome during clinic hours if the schedule allows.

First physio visits are 60 minutes one-on-one, with a clinical assessment that doesn't fit a simple calendar slot. The phone confirmation lets us match you with the right therapist and ask any questions before you arrive.

Call or WhatsApp the clinic at +91 78420 41889 as soon as you know. Same-day cancellations are best done by phone so we can offer the slot to someone on our waitlist.

First-visit pricing is shared on the phone when we confirm your slot, since the plan depends on what we find at assessment. We accept cash, UPI, and card.

Browse the public schedule at /wellness/schedule. Pick a class and either book the free intro (your first class is on us), sign in with an existing member account, or buy a class pack / monthly membership.

Yes — most classes are small-group, with seats listed on each session. When a class is full you can join the waitlist; if anyone cancels we'll move you in automatically and notify you.

A class pack gives you a fixed number of credits you spend per class, valid for a window (e.g. 10 classes for 60 days). A monthly membership lets you book unlimited classes within the month, capped at 2 per day so the schedule stays open for everyone.

Cancel at least 4 hours before class start and your class-pack credit is refunded automatically. Inside that window the credit is consumed (memberships don't use credits).

Your first wellness class at Siyara is on us. Pick any session marked 'Book free intro' on the schedule, fill in a quick form, and we'll create your account and book the seat in one go.

Anyone who hasn't been a Siyara wellness member before. The intro is one per person — we match on phone number and email so the same household can each book their own.

You keep your member account. Sign in any time to buy a class pack or a monthly membership and continue booking. The intro doesn't roll into a paid subscription on its own.

Every member has a personal referral code on /me/profile. Share the link with friends; when they book their free intro using your code, you receive 2 bonus class credits.

Up to 10 successful referrals per year. The bonus credits are valid for 90 days and can be used on any regular class subject to capacity.

No — referrals require a different phone number and email from the referrer. The system blocks self-referrals automatically.

Online wellness packages are paid via PhonePe (UPI, cards, wallets, net banking). At the clinic we accept UPI, cash, and card.

Check spam first; if it's not there, email support@siyarawellness.com with the PhonePe transaction id and we'll re-send the credentials within one business day.

Unused class packs and memberships are refundable in exceptional circumstances (medical, relocation). Contact us at support@siyarawellness.com to discuss; refunds are processed back to the original payment method.

Physio assessments and clinical notes are stored against your patient record and visible only to staff with a clinical role. We never sell data and never share it with third parties without your written consent. Read the full /privacy policy for detail.

Yes — sign in, open /me/profile, and use 'Delete account'. We anonymise your record within 30 days. Statutory clinical-record retention rules apply to any physio assessment notes.